Consignment Frequently Asked Questions

No! Shopping is open to all without registration or sign up. The only "ticketed" portion of the sale is the Friday pre-sale, which gets shoppers in the doors ahead of the general public on Saturday. Pre-sale passes can be purchased online until the Wednesday prior to the Sale, and will also be available at the door on Friday beginning at 4PM. To purchase a pre-sale pass, click here.

Friday 1PM - 3:30PM | Staggered entry for Consignors, Consigning Volunteers, & Non-Consigning Volunteers
Friday 4PM - 8PM | Public Presale Shopping Event, *$15 per-person cash at the door; $16 if paying by credit card.
Saturday 8AM - 11:30AM | Public Sale, free entry.
Saturday 1PM - 2:30PM | Half-Price Sale on many items, free entry.

Purchasing a pre-sale pass ($15 cash, $16 credit) gets you into the Sale beginning at 4PM on Friday. This gives you first dibs on all items—a great opportunity to shop before the general public sale on Saturday!

*Please note that early entry to the sale (before 4PM) is only applicable for each Consignor and their spouse and/or children under 18, plus eligible volunteers. Anyone wishing to gain access to the pre-sale will be required to purchase a ticket and will not be allowed entry into the sale until doors open to the public at 4PM. One pre-sale pass gives one person entry to the early shopping hours. Families, couples, groups of friends, etc. will all be required to purchase one pass per person.

Pre-sale passes can be purchased online until the Wednesday prior to the Sale, and will also be available at the door on Friday beginning at 4PM. To purchase a pre-sale pass, click here. 

We accept cash and major credit cards (MasterCard, Visa, AmEx, Discover, and Apple Pay). Please note that sales tax will be applied to all items at check-out. 

Unfortunately we cannot accept strollers or wagons. Individuals who bring strollers or wagons will be asked to return them to their car.

We recommend bringing your own shopping bag and/or laundry basket. We will, however, have some bags for sale at the door ($2 cash or $2.50 credit), but supplies are limited.

YES! We have a separate room specifically for boutique items, where you can find incredible high-end items at great prices!

No. At this time, our sale only goes from Preemie to Kids size 18. We are hoping to add a teen section at future Sales.

Due to the high volume of people at our Sale, we cannot hold any items while you shop. We also cannot hold items after they are purchased.

Because all items are used, we cannot guarantee all items work perfectly or do not have any damage. You are purchasing used items at your own risk. Our team will do our very best to check all items, but with thousands of items coming through our doors in one day, we may miss things. There are no returns or exchanges. 

Unfortunately, we cannot sell any items without a tag. Consignors are encouraged to check our "lost tag" table, where we will try to match lost items and their tags back together. If we cannot match the tag, we cannot sell the item—we apologize for any inconvenience!